Booking Please book via the website veedubcampers.co.uk, alternatively you can telephone on 07885523466 during our opening hours Monday-Sunday 09:00-17:30.
For the booking we record your personal details to book the campervan and insurance for you, this will include name, email address, home address, telephone number, card payment details. When booking the campervan and signing our rental agreement, you are accepting an agreement to our terms and conditions. Please retain your booking confirmation for your own records.
Identification Required for Hire
As a part of the insurance policy, it is required that all drivers log onto the government’s ‘Share my licence’ website (www.gov.uk/view-driving-licence) , no more than 21 days prior to the rental
start date, to receive a ‘check code’. This code should then be emailed to the owner, with the full
name of the prospective driver attached as well as their intended start date. This allows the
owner to view the driving record of the hirer wishing to drive the vehicle.
To acquire a ‘check code’ the driver will need:
1. Driving licence number
2. National Insurance number
3. The postcode on the driving licence
On collection, you must bring your driving license, debit/credit card and 2 forms of ID with you, showing proof of address no more than 3 months old.
Age restrictions apply - you must be between 21-79 years old and have held a full UK driving license for a minimum of 2 years.
Security Deposit A deposit of £500.00 is payable on booking (or full amount if preferred) to secure your dates.
Cash security deposit payments are not accepted. You can make secure card payments through PayPal, on our web page, or pay using BAC'S payments with your online banking app. VeeDubCampers SORT CODE: 07-08-06 ACCOUNT NUMBER: 32185506 Please use reference VeeDub (+your surname) when sending payments (& send us an email once this has been sent) Thank you!
Insurance Fully comprehensive insurance for the vehicle is included in the rental price, which will be conditional on the hirer and any named drivers satisfying all the aforesaid qualifying conditions.
The vehicle shall be driven only by the Hirer or other permitted driver who has
completed and signed the rental agreement and retained for two years after the hire period. Driving by non-named drivers renders the insurance invalid and the driver therefore commits an offence under the Road Traffic Act and will be solely responsible for any loss or damage incurred to the vehicle, hirer, or passengers
We advise you to take out travel insurance for all travellers to cover any personal losses, medical costs, personal contents or single articles, and cancellation cost etc.
When the vehicle is left unoccupied, please do not leave any valuables on show and remember to take the keys out of the vehicle and lock it. You must use the van and its contents responsibly and comply with our health and safety guidelines. You will be liable for any damage above cab height, you are fully responsible for damage caused by failure to assess the height of the van and striking overhead objects. Condition of vehicle We will perform a condition check on the return of the vehicle to ensure it has remained in the same condition. Photographs may be taken prior to hire if there are any areas of damage or any issues to the interior or exterior of the vehicle. Any damages will be taken out of the £500.00 safety deposit. Personal Safety Do not exceed the maximum number of passengers to the number of seatbelts in the vehicle. All passengers must wear seat belts when the vehicle is in motion. Ensure all baby/child car seats are secured. The air bag should be disabled if there is a baby seat in the front seat - the switch can be found on the left side of the airbag compartment.
A fire extinguisher and fire blanket have been placed inside the vehicle in the event of a fire. Please familiarise yourselves with the location of these. No Smoking Smoking is prohibited inside of the vehicle, please adhere to this rule. A £60.00 fee will be deducted from the deposit. Pets We pride ourselves on accommodating families and pets. Although we are dog-friendly, we do ask that extra care is taken when dogs jump up into the vehicle to avoid scratches to the paintwork at the door sills. Please protect the interior furniture with blankets ( which can be provided by ourselves free of charge – please request on booking). Do not leave your dog alone in the campervan at any time. There is a £25.00 charge for pets (cleaning charge - checks will be in place). Keys In the event of damage or loss of keys, there will be a charge of £200.00 to cover for a replacement set. This will be deducted from the deposit. Fuel Please note that our VW campervan requires Diesel We will ensure the tank is full ready for collection, the fuel tank will be expected to be full to the same level upon return. This will be deducted from the deposit if not returned with a full tank of fuel. The closest petrol station can be found here – ://www.google.com/maps/place/Shell/
Gas Our campervan comes with it's own cooking gas (Gas Safe certified) all you need to bring is bacon & eggs! Towing is prohibited on our VW camper. Full breakdown cover Our camper van is a 2013 model. Every effort is made by the owners to maintain a road-safe condition prior to each hire. In the unfortunate event of a fault or breakdown, the vehicle has full breakdown cover provided by the RAC. Depending on the extent of the situation, we will come to an agreement of a
compensation if the faults are not related to your actions or are simply unavoidable. We reserve the right to refuse compensation. We will provide you with all contact details in case you need assistance. Please call us as soon as possible to update us on the situation. We advise you to check the oil and water levels on a daily basis and ensure the vehicle's tyres are safe before driving. In the event of an accident, you must inform us as soon as possible. Drivers will hold full responsibility for any legal penalties or fines incurred during the period of hire, for example any speeding ticket fines. BBQ If taking a disposable bbq, please use at least 3 metres away from the camper, and never store under the camper once used. Cancellation Policy Inform us as soon as possible if you wish to cancel your booking. In the event of cancellation, we will try to accommodate any change in date. If the cancellation is within 30 working days (Mon-Fri) of the scheduled hire date, 50% of the security deposit will be refunded. If the cancellation is within 7 days of the booking, unfortunately the security deposit will be non-refundable. However, if we are able to hire out the same campervan for this period, we will be happy to refund 50% of your security deposit. Cancellation by us We reserve the right to cancel your booking if a payment gets declined. Collection Allow 20 minutes for a demonstration run-through of how the vehicle and its equipment work, and also to discuss terms and conditions.
You can collect our camper from 2pm on the day of hire. Return times To allow time for cleaning and sanitising between customers, we ask for our campervan to be returned to us by 12:00pm midday, this also allows time to check around the vehicle with the customer to and complete any outstanding documents or extra charges. We can be flexible with return times when negotiated prior to hire. However, if the vehicle is returned late without an agreement, an additional night’s fee will be charged as this delays the next customer hiring the camper.